Livanta, LLC, the Area 1  BFCC-QIO reviews medical records to identify potential problem areas where clinicians can make care improvements in their practices, both for individual beneficiaries and for all patients. When review confirms a quality concern, the BFCC-QIO alonog with the QIN-QIO develop quality improvement activities and engage healthcare providers in making system changes to prevent a similar problem from occurring in the future. Even though the BFCC-QIO uses medical records to identify potential quality problems, they consider all available data as they work to maximize opportunities for quality improvement.